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You are here: Home » Business » Conference Facilities » Airport Conference Center » Policies & Procedures

Airport Conference Center Policies and Procedures

Payment for Services | Advertising/Promotional Materials | Cancellations | Catering | Property Damage | Deliveries | Emergencies | Lost & Found | Lobby Areas | Room Use Agreement | Security |

Payment for Services

You must provide credit card information when your reservation is confirmed. Payment is due seven days prior to your meeting.

American Express, Visa or MasterCard credit cards are the only form of payment accepted for Conference Center use. We are sorry we cannot accommodate other credit cards at this time.

Advertising and Promotional Materials

Advertising and promotional materials can only be displayed and/or distributed inside of the booked conference room.

Cancellations

  • By User: If you need to cancel a reservation, contact the Conference Center Coordinator by phone, (206) 439-6602, as soon as possible. Cancellation fees are as follows: 100% of the room fee is non-refundable within seven days of your meeting date. For large events, 50% of the room fee is non-refundable within 15 days of your meeting date.

  • By the Port: The Port of Seattle reserves the right to cancel reservations in the event of an emergency.

Catering Services

Food and beverages for Airport Conference Center meetings can be arranged through one of five in-airport caterers or an outside caterer of your choice. Conference room renters are responsible for arranging their own catering services. If you are using a non-airport caterer, please contact the Conference Center Coordinator for delivery instructions.

Damage to Property

Conference Center users must reimburse the Port of Seattle for any damage or loss involving furniture, fixtures or equipment, based on a pre- and post-inspection by the Conference Center Coordinator or authorized representative.

Deliveries

Delivery and removal of all non-Port materials, supplies or equipment must be arranged through the Conference Center Coordinator. The Conference Center staff does not inventory or sign for deliveries. All non-Port materials and equipment must be removed after the event.

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Emergency Procedures

If an emergency evacuation is needed, follow the evacuation plan posted by the elevators.

Items Left In Conference Rooms

The Port is not responsible for items left in any of the rooms by users; however, we will make every effort to return property to the rightful owner. Unclaimed or unidentified items of value will be held at the Airport's Lost and Found office.

Use of Lobby Areas

The lobby areas may not be used for meeting break-out space. Food and beverages must be consumed inside of the conference room. If you need additional space for break-out sessions or meals, please reserve space with the Conference Center Coordinator well in advance of your meeting.

Room Use Agreement

All users of the Airport Conference Center must sign and return a Conference Center Room Use Agreement form at least eight days prior to using the facilities. In the event that your reservation was made less than seven days prior to the meeting, the Use Agreement must be signed in order for us to confirm the reservation. Once we receive your room request and have determined there is space available to meet your needs, the Conference Center Coordinator will send a completed Use Agreement form to you along with an e-mail message confirming the details of your meeting.

Security

If security services in addition to regular airport office security will be needed, inform the Conference Center Coordinator at the time of booking.

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