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November 14, 2003
The Port of Seattle was rated number one in customer service among U.S. ports in a poll conducted by Marine Digest, a national maritime industry trade publication.
More than 1,200 shippers were surveyed during the months of July, August, September and October.
Factors that may have contributed to the Port of Seattle's strong showing include the investments the Port has made in recent years in its marine terminals, road and rail connections and other infrastructure. Efficient terminal operations, strong relationships with shippers and a willingness to work on their behalf to solve problems is another reason for the Port's solid reputation.
The poll, which also ranks the top ocean carriers and marine terminal operators will be published in the December issue of Marine Digest.