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The airport is fully equipped with special access facilities to provide all travelers -- as well as meeters, greeters and airport employees -- with a safe, convenient means of getting around.
Security: Heightened Security at Sea-Tac
In the Airport: Curbside Services | Drinking Fountains
Elevators
| Restrooms | Service Dog Relief Area | Telephone Booths/TDD Phones | Wheelchairs
Transportation: Loading Areas | Parking | Over-Height Handicapped-Permitted Vehicles | Public Transit | Rental Cars | Shuttles
Traveler Assistance: Pathfinders and Volunteers
New security procedures at airports impact everyone. Travelers with special needs - whether it's a child traveling alone or a traveler with a disability - should do some advance planning and strategizing.
Curbside check-in is available, but there is no parking or waiting allowed on the airport drives. Vehicles left unattended, even if the driver is nearby, will be ticketed and towed. A good alternative to loading and unloading on the drives is to use the Airport Garage. Short-term parkers can park anywhere in the garage and still pay the hourly rate.
All are lowered for wheelchair access.
All elevators in the Main Terminal, Satellites and Parking Garage have Braille and raised numerals inside. Additionally, all elevators have lowered control panels, floor-passing gongs, raised call buttons, Braille on the doorjambs and directional arrows in the elevator lobbies.
To accommodate wheelchair users, most restrooms have larger stalls, grab bars and lower accessories, such as sinks, paper towel dispensers and mirrors.
Large, private restrooms are available to any adults who require assistance as well as parents traveling with small children. You'll find these restrooms on both the Ticketing and Baggage Claim levels of the Main Terminal as well as on Concourses A, B, C, and D, and in the North and South Satellite.
A small area has been set up outside the Main Terminal to serve a "pet potty" for traveling animals. Equipped with absorbent sand, plastic bags and a garbage can, it is located outside of Baggage Claim, just north of the terminal, on the left under the outside stairs.
Accessible phones are located in the Main Terminal, on every Concourse and in both Satellites.
There are TDD phones for the hearing impaired throughout the Airport.
Locations:
Airport Area |
Specific Location |
| Ticketing Level, Main Terminal | In front of Northwest Ticket Counter (one TDD phone in four-phone bank)
South Esplanade (one TDD phone is sit-down phone bank) |
Baggage Claim, Main Terminal |
Under escalator at Carousels 6 and 7 (one TDD phone in two-phone bank) |
| Concourse B | Gate B3 (one TDD phone in six-phone bank)
Gate B11 (one TDD phone in six-phone bank) |
| Concourse C | Gate C14 (one TDD phone in six-phone bank) |
| Concourse D | Gate D1 (wall phone)
Gate D8 (one TDD phone in six-phone bank) |
| North Satellite | Gates N8 (one TDD phone in six-phone bank)
Gates 2/3 (one TDD phone in six-phone bank) |
| Parking Garage | Third floor (one TDD phone in six-phone bank) |
Wheelchair service is provided to passengers via the airlines. Travelers must contact their airline directly to request a wheelchair. It is appropriate to tip skycaps providing wheelchair service.
Ken's Baggage and Frozen Food Storage on the Baggage Claim level does offer wheelchair rentals.
These are marked with blue signs and located along the drives. The signs indicate the locations of curb cuts.
Once at the Airport:
- Park in the ADA designated spaces on either the fourth or fifth floor of the Airport Parking Garage
- Huntleigh staff will meet you at one of the color-coded elevator lobbies in the parking garage . It's a good idea to call Huntleigh from your cell phone once you're in the garage.
This service is provided at no charge, but gratuities are greatly appreciated. If you need assistance getting from the airline ticket counter through security and to your gate, you should arrange that directly with your airline.
To access this parking area, use Highway 99 / International Blvd. from the north or south.
Many of the scheduled public transit buses on routes 174, 184, 194 and 340 are lift-equipped. Contact Metro, Sound Transit or the Ground Transportation Booth for further information.
Rental car companies rent vehicles equipped with hand controls at no additional charge. To ensure availability of these cars, be sure to make advance reservations.
Contact your ground transportation provider directly for information on available lift-equipped van service. Many hotels also have courtesy van shuttles that can pick up on the baggage claim level (lower drive) for disabled individuals; for more information, contact your hotel.
Pathfinders and volunteers stand ready to help passengers throughout the terminal. They are stationed throughout the airport to help you find relocated terminals, stores, restrooms and services. Pathfinders are dressed in red jackets and purple shirts, and volunteers are dressed in royal blue jackets.
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Contact Us |
If you have had difficulty gaining access to our facilities or services, let us know. Help us help you by e-mailing us and telling us what obstacles you have encountered and your suggestions for improvements.
To ensure airport services for special needs travelers, the Port's contract with the Seattle Tacoma International Taxi Association (STITA) requires the addition of several wheelchair-accessible vehicles to its 166-vehicle fleet. One out of every 50 taxis is equipped to transport special needs travelers.