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Airport Customer Care Chat

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Contact SEA Airport Customer Care

We take pride in our service excellence and want to make your visit to Seattle-Tacoma International Airport (SEA) an outstanding travel experience. To ask an airline question (including reservations, luggage, cargo, and wheelchair services) please contact your airline directly.

Call: (206) 787-5388 or (800) 544-1965 | On our FAQ form: www.portseattle.org/listens | On social media: @flySEA on Facebook, Twitter, and Instagram | By Email: SEAcustomercare@portseattle.org

About SEA Customer Care ChatAirport Customer Care Chat

The SEA Airport Customer Care Chat is usually staffed Monday through Friday from 8:30 a.m. to 5 p.m. Pacific Standard Time.

If someone from the Airport Customer Care Team is not available, please contact us with the other methods listed above. The green button in the bottom right corner will show as "Offline" and if someone is available to help it will show as "Chat with Us" If you need assistance and we are offline please contact us on our other platforms.

Chat with us

 

 

How to chat with us

  1. Enter Contact Information - Please select the green "Chat with Us" button on the bottom right to start a live chat with someone from our airport customer care team. Enter in your first and last name, email and what you need assistance with in the subject line.
  2. Connect with Customer Care Team - A customer care team member will accept your chat and you can ask questions as needed! Please do not close the page while using the chat as it'll lose connection for the chat.
  3. Chat with Customer Care Team - To write a message select the text box and type then hit enter to send your message. To send a file, let the team member you're chatting with know and they'll turn on the feature for you. Please provide as much information as possible so we can help as much as possible!
  4. End Customer Care Chat - When you're done select the X in the top right corner and it will ask you to confirm if you would like to end the chat. Once done it will show you that the chat has ended and you can close the window.

1. Enter Contact Information

2. Connect with Customer Care Team

Live Chat Contact Info Live Chat Agent on the way

3. Chat with Customer Care Team

4. End Customer Care Chat

Live Chat End Live Chat

 

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