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Cruise Guest Services and Accessibility

Update on the Port's COVID-19 response Learn more.

Guest Services

The Port of Seattle's cruise terminals have onsite and nearby services to make your cruise experience hassle-free.

Port Valet

Enjoy Seattle, Luggage-Free! It’s Complimentary, Convenient and Secure.

The Port of Seattle is pleased to offer complimentary luggage transfer to our airline at the end of your cruise.  Enjoy hassle-free disembark with Port Valet.  It’s a complimentary luggage service sponsored by the Port of Seattle.  While on board your ship, sign-up, check your luggage and receive your airline boarding pass.  Your luggage will be transferred directly to your airline and checked to your final destination.

No need to rush to the airport, so enjoy Seattle and travel luggage-free!


The cruise terminal concierge offers luggage storage after cruises, plus city information. Hours of operation are 7:30 a.m. to 3:30 p.m. on cruise days only.

Rental Cars

A rental car information representative is available at the cruise terminal on cruise days. Passengers will be transported to rental car locations for vehicle pick-up.

Alamo logo

Enterprise logo

National Car Logo

Alamo reservations:

Alamo Rent A Car
Downtown Seattle

1601 3rd Avenue
Seattle, WA 98101

(206) 292-9770

Enterprise reservations:

Enterprise Rent A Car
Downtown Seattle

1601 3rd Avenue
Seattle, WA 98101

(206) 382-1051

National reservations:

National Car Rental
Downtown Seattle

1601 3rd Avenue
Seattle, WA 98101

(206) 292-9770

Cell Phone Waiting Lot

The cell phone waiting lot offers free parking for friends and family waiting to pick up passengers. This convenient location at the cruise terminal is just minutes beyond the terminal. Wait for a cell phone call before heading to the busy pick up area in front of the terminal building.

Wheelchairs and Other Mobility Devices

Terminal 91 offers Special Needs at Sea which provides wheelchairs, scooters and oxygen rentals, plus other special needs equipment for cruise passengers. Rental must be pre-arranged and can be delivered directly to passenger cabins. Reservations can be made online or by phone at (954) 585-0575 or

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