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Customer Care by Text

SEA offers a text‑based customer care option for travelers to connect you directly with a member of our team. 

How to Reach Us 

Text (206) 787‑5388 to start a conversation with a SEA Customer Care team member. No additional opt‑in is required. 

Just text us when you need help; we reply within the same conversation thread. Response times may vary based on staffing and volume. 

Customers who call SEA Customer Care may also receive text messages from our team during or after the call. This allows us to share links, maps, directions, and other resources more easily while you’re on the move. You will only receive these texts if you request them or agree to receive them during your call. 

The Fine Print
  • Opt out instructions: Reply STOP to unsubscribe
  • Message and Data Rates: Standard messaging and data rates may apply. Seattle-Tacoma International Airport is not responsible for fees charged by your carrier.  
  • Privacy: The Port of Seattle/SEA may use information you provide by text (such as your phone number and message content) to respond to your inquiry and improve airport services. Read the Privacy Policy for information about what we collect, how it is used, and your choices. 
  • Terms and Conditions
  • Purchase is not required to use this service.
  • Texts may be sent using an automatic telephone dialing system.
  • The Port of Seattle and SEA Airport makes every effort to provide you correct information in a timely manner; however, the Port does not guarantee the accuracy of the information provided or the timeliness of response.