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No. The service fee is not refundable. If you believe your payment is made in error, please contact us by submitting an inquiry form at “Contact…
You can pay with your checking or savings account to avoid the service fee.
No, E-Bill Express will process a debit card payment as a credit card. Hence, a service fee will be assessed to your debit card payment. You can…
A 2.3 percent service fee is added for processing your debit or credit card payment because Washington State law (RCW 36.29.190) requires that the…
If your normal E-Bill billing cycle has passed and you still have not received your E-Bill, please contact us by submitting an inquiry form at…
If you have questions about balances in E-Bill Express, please contact us by submitting an inquiry form at “Contact Us” link.
Currently, credit memo cannot be presented in E-Bill Express online account. If you would like to obtain a copy of your credit memo or you would…
You can view paid E-Bills by looking at the "Paid in Full or All" tab. E-Bills will be available for a period of time, typically twelve months.…
Once you are enrolled to E-Bill Express, the Port of Seattle will stop sending a paper bill (invoice or statement) in the next billing cycle and…
Once you enroll, your most recent bill is available immediately.