Share your story. Give a High 5!
It takes every airport worker to deliver a great travel experience by offering help, solving problems, making suggestions, and bringing their best self to each customer contact. High 5! focuses on SEA brand values and celebrates the people bringing them to life. Compliments are shared by customers and airport staff about all airport workers. If you see someone going above and beyond, give a High 5! Share your customer service story.
- Complete the SEA Airport Feedback Form
- Email SEA Customer Care
- For additional program information, email the High 5! Team
Celebrations
Currently 3X per year we hold our High 5 Celebration Events. SEA employees from all over the airport who have received a customer compliment regarding awesome customer service collected through our SEA Customer Care form, social media, email, etc., and employees who have received a 100% Quality Assurance audit score are invited to the party where historically we have had catered food, beautiful décor, fun music, and a photo booth – It’s a fun “green carpet” experience. We even have a green carpet that honorees walk in on! We work to bring new themes and ideas to these events, so you never know what’s going to happen next!
Past High 5 Awards
Celebrating our High 5 honorees who make SEA Airport a great experience for our customers!
Not only has their work contributed to prestigious awards from the airport rating organization Skytrax but, most meaningful, is the way they make a profound impact on people every day. We know there are a lot of great service stories we never hear about. Thank you to every SEA worker helping make our customer’s travel experience great!
September - December '25 High 5 Recipients
- Adam (Ballard Brew Hall)
- Adetoyin (Alaska Airlines)
- Afrah (POS Pathfinder)
- Alba (RCF)
- Ali Khan (Dufry Duty Free)
- Alma (VIP Hospitality)
- Alma (Hallmark Aviation)
- Amadou (POS Pathfinder)
- Amy (Sourced Marked)
- Biruk (VIP Hospitality)
- Bob (POS Volunteer)
- Brian (Natalie's Candy Jar)
- Brittany (POS Security)
- Brittny (Hallmark Aviation)
- Carina (PF Changs)
- Carol (POS Volunteer)
- Cassie (Lady Yum)
- Charleen (POS Pathfinder)
- Amy (ICE International Currency Exchange)
- Cherelle (Costa Coffee)
- Ana-Liza (Hallmark Aviation)
- Andrea (Caffe D'arte)
- Andrew (Fireworks)
- Angui (Moe's Indian Kitchen)
- Anita (Combined Comm & Control Center)
- Antonio (Aero Mexico)
- Arthur (Skillet)
- Austin (McGee Air Services)
- Ayantu (Pike and Pine)
- Cheri (POS Volunteer)
- Chris (American Airlines)
- Chris (RCF)
- Chris (POS Customer Care)
- Chrisanto (Seattle Chocolate)
- Christopher (POS AV Mechanical Systems)
- Cody (POS AV Mechanical Systems)
- Cody (POS Volunteer)
- Coral (POS Customer Care)
- Corrie (The Club at SEA)
- Dale (RCF)
- Dana (ICE International Currency Exchange)
- Danan (POS Customer Care)
- David (POS PD)
- Davina (TSA)
- Derbew (Prospect)
- Dexter (POS Ground Transportation)
- Diane (POS Customer Experience)
- Dory (Starbucks)
- Doug (POS Pathfinder)
- Dwayne (RCF)
- Eftu (TUMI)
- Eric (RCF)
- Erminda (Sourced Market)
- Ethan (McGee Air Services)
- Ezatullah (VIP Hospitality)
- Fana (Hachi-Ko)
- Farhan (Pallino)
- Arhan (Pallino)
- Ferhando (McDonald's)
- Frank (POS Landside)
- Freddie (VIP Hospitality)
- Gabby (Hudson)
- Genet (G-Two)
- Gill (ROF)
- Glenda (Seattle Chocolate)
- Gloria (VIP Hospitality)
- Habte (POS Security)
- Harpreet (Evergreens)
- Helen (Mi Casa)
- Henry (POS Volunteer)
- Hussein (Hallmark Aviation)
- Ikram (ICE International Currency Exchange)
- Iris (Lynn) (RCF)
- Isaiah (Lou Lou Market & Bar)
- Ismael (TSA)
- Ismael (VIP Hospitality)
- Jamie (Starbucks)
- Jane (Hallmark Aviation)
- Jasmin (TSA)
- Jason (POS Pathfinder)
- Jeana (Peet's Coffee)
- Jeff (Facility, Fleet, Sys & Grounds)
- Jeffrey (POS Pathfinder)
- Jeffrey (POS PD)
- Jemal (Hallmark Aviation)
- Jennifer (McGee Air Services)
- Jerusha (Camden Food Co.)
- Jirairya (Terminal Getaway Spa)
- Jocelyn (Show Pony)
- John (Starbucks)
- John (Neighborhood Café)
- Jon (POS Volunteer)
- Jose Francisco (Rel'Lish Burger)
- Josslyn (Starbucks)
- Joy (Show Pony)
- Julius (The Club at SEA)
- Kathe (POS Volunteer)
- Katie (VIP Hospitality)
- Kertena (Hallmark Aviation)
- Kevin (Combined Comm & Control Center)
- Kevin (McGee Air Services)
- Khalid (VIP Hospitality)
- Kim (Starbucks)
- Kory (TSA)
- Laila Gin (Dufry Duty Free)
- Larry (POS Pathfinder)
- Litiana (POS Pathfinder)
- Liza (Swarovski)
- Lyndon (RCF)
- Lynn (The Club at SEA)
- Ma Elena (VIP Hospitality)
- Manami (Show Pony)
- Manuela (POS Customer Care)
- Marco (Starbucks)
- Margareta (Filson)
- Margie (Coach)
- Maria (ABM)
- Maria (VIP Hospitality)
- Maria (POS PD)
- Marielle (POS Pathfinder) Mark (POS PD)
- Marlene (Starbucks)
- Marlon (POS Public Parking)
- Mary (Hallmark Aviation)
- Maryam (Hallmark Aviation)
- Mataneeya (Skillet)
- Megan (Delta Airlines)
- Mel (ATO)
- Melissa (Starbucks)
- Michelle (Wendy's)
- Melvin (RCF)
- Mihirty (MIMI) (POS Pathfinder)
- Mireya (Beecher's Handmade Cheese)
- Monica (Capitol Hill Food Hall)
- Monique (Terminal Getaway Spa)
- Myrine (Seattle Chocolate)
- Narinder (Sunglass Hut)
- Narisara (Pei We)i
- Nathan (POS Volunteer)
- Nathan (POS Facility Service)
- Nena (ICE International Currency Exchange)
- Ngoc-Tien (Filson)
- Nick (POS PD)
- Patricia (RCF)
- Paul (POS PD)
- Peter (POS Operations)
- Rachel Ann (Embarque Whiskey)
- Randy (TSA)
- Rebecca (RCF)
- Renee (RCF)
- Rex (Flagship)
- Richard (TSA)
- Robert (Seattle Beer Union)
- Robert (Delta Airlines)
- Rochelle (TSA)
- Rodella (VIP Hospitality)
- Ronnie (Chalo)
- Rosina (Lucky Louie Fish Shack)
- Rufina (VIP Hospitality)
- Russell (SodoPop)
- Ruth (ADR)
- Saadia (POS PD)
- Sean (Bad Egg Breakfast)
- Semira (Hudson)
- Sharifa (Dufry Duty Free):
- Shelley (Lowrider Cookie Company)
- Shelly (RCF)
- Sherlin (Capitol Hill Food Hall)
- Siriyako (Moe's Indian Kitchen)
- Sondra (POS Customer Care)
- Soonafai (Huntleigh)
- Steven (EC Company)
- Surya (POS Pathfinder)
- Sylvia (POS Pathfinder)
- Tadyana (Hudson)
- Tavita (RCF)
- Tayler (TSA)
- Teresa (Capitol Hill Food Hall)
- Tetiana (Starbucks)
- Tigist (Starbucks)
- Tonath (Salty's)
- Tony (Hallmark Aviation)
- Trinity (POS Pathfinder)
- Valerie (Camden Food Co.)
- Veronica (RCF)
- Yashika (Salty's)
- Yunus (Hudson)
- Zukhra (Hallmark Aviation)
