This service is not yet available, for assistance please contact SEA Customer Care.
SEA offers opt-in text‑based customer care for travelers to connect directly with a member of our team.
How to Reach Us
- Text (206) 787‑5388 to opt-in and start a conversation with a SEA Customer Care team member.
- Just text us when you need help; we reply within the same conversation thread. Response times may vary based on staffing and volume.
- Customers who call SEA Customer Care may also receive text messages from our team during or after the call. This allows us to share links, maps, directions, and other resources more easily while you’re on the move. You will only receive these texts if you request them or agree to receive them during your call.
Privacy
- Mobile information and opt-in consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
- The Port of Seattle/SEA may use information you provide by text (such as your phone number and message content) to respond to your inquiry and improve airport services.
- Read the Privacy Policy for information about what we collect, how it is used, and your choices.
Terms and Conditions
- Program: SEA Customer Care allows travelers to contact the airport via text message to receive information.
- Frequency: You will only receive these messages by first texting (206) 787‑5388, or agree to receive them during your call.
- Message and Data Rates: Standard messaging and data rates may apply. Seattle-Tacoma International Airport is not responsible for fees charged by your carrier.
- Customer Support: Call the SEA Customer Care team at (206) 787-5388 or (800) 544-1965.
- Opt out instructions: Reply STOP to unsubscribe
- Purchase is not required to use this service.
- Texts may be sent using an automatic telephone dialing system.
- The Port of Seattle and SEA Airport makes every effort to provide you correct information in a timely manner; however, the Port does not guarantee the accuracy of the information provided or the timeliness of response.
- Carriers are not liable for any delayed or undelivered messages.
