Requesting Wheelchair Service Before, During, and After Your Flight
Airlines coordinate wheelchair services at key locations for arriving, departing, and connecting travelers including:
- From ticket counters through security to departure gates
- Gate-to-gate travel for connecting flights
- From arrival gates to the baggage claim and ground transportation locations
- During the flight and boarding process
Please contact your airline directly to make a reservation prior to your arrival at the airport. Visit the Airline Accessibility page for airline contact information.
Have a complaint regarding wheelchair service before, during and after your flight? Airlines are responsible for responding to and resolving accessibility concerns. You may file a complaint directly with appropriate airline. Visit the Airline Accessibility page for airline contact information.
Wheelchair Service to Ticketing and Check In
SEA Airport provides complimentary wheelchair service through Prospect Airport Services to assist travelers reaching the ticket counter.
Call Prospect at (206) 246-1550 upon arrival if you need assistance to the ticketing counter.
Visit the Accessible Transportation page for further details on vehicle drop-off locations, accessible taxi services, public transportation, rental cars, airporter/hotel shuttles, and curbside services.
Have a complaint regarding wheelchair service to ticketing and check in? You may file a complaint with the Port of Seattle. Visit ADA Grievance Form | Port of Seattle. Complaints filed with the Port of Seattle regarding airline wheelchair service before, after or during your flight will be acknowledged by the Port of Seattle ADA Coordinator and forwarded to the airline for response and resolution.
