American Sign Language (ASL)
Seattle–Tacoma International Airport (SEA) offers access to support Deaf and Hard of Hearing travelers using American Sign Language (ASL).
Access an Interpreter on Your Own Device:
Travelers can now connect directly to a live interpreter using their own smartphone, tablet, or laptop while connected to SEA’s free Wi-Fi network (“SEA-FREE-WIFI”).
This complimentary service connects you to professional interpreters provided by Communication Service for the Deaf (CSD) through any web browser — no app download required.
Connect to an ASL interpreter 24/7
ASL Access with Airport Staff:
Video Remote Interpreting (VRI) is available at SEA’s Information Desks with the Pathfinder team in bright green who have access to live ASL interpreter that can assist with airport navigation, amenities, and services.
Information Desk are staffed daily from 7 a.m. to 9 p.m. and located at:
- Pre-Security: On the Ticketing level between Security Checkpoints 4 and 5
- Post-Security: In the A Concourse between Gates A5 and A6
You can get step-by-step directions to the Information Desks by using the interactive map.
Auditory Assistance
Portable induction loops are available at the two main Information Desks. Portable induction loops amplify sound for passengers with T-coil hearing aids.
Vision Assistance
In 2018, the Port of Seattle began partnering with Aira a vision assistance technology service (pronounced EYE-rah) to help people who are blind and have low vision safely navigate the airport. Aira connects users to live agents via a mobile app and/or assistive smart glasses to navigate every step of the airport, from the curb and check-in area all the way to the gate.
SEA is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network. The Port's free minutes plan covers the cost for any travelers using the Aira service. Guests can connect to the "SEA-FREE-WIFI" network for Wi-Fi access at the airport.
Please see our full vision assistance program announcement for additional information.
Visual Paging Information
All flight information display screens at SEA include visual paging information at the bottom of the screen.
