American Sign Language (ASL)
Seattle-Tacoma International Airport (SEA) now offers Mobile Video Remote Interpreting (VRI). The free service allows travelers who are Deaf and hard of hearing to connect to a live ASL interpreter using their own smartphone or mobile device. Having access to this service can help turn a stressful and isolating moment into one where the traveler can fully understand what’s happening, ask questions in real time, and make informed decisions for themselves.
This complimentary service connects you to professional ASL interpreters 24/7 and is provided by Communication Service for the Deaf (CSD) through any web browser — no app download required.
How to connect to Mobile VRI at SEA
- Arrive at SEA Airport.
- Connect to the airport’s free Wi-Fi network: SEA-FREE-WIFI.
- Enable location services on your device.
- Access the Mobile VRI service by scanning a QR code posted throughout the airport, using the FlySEA app, or via the SEA Mobile VRI access link
- Secure web-based video sessions start immediately
ASL Access with Airport Staff:
Video Remote Interpreting (VRI) is available at SEA’s Information Desks with the Pathfinder team in bright green who have access to live ASL interpreter that can assist with airport navigation, amenities, and services.
Information Desks are located at:
- Pre-Security: On the Ticketing level between Security Checkpoints 4 and 5
- Pre-security: In Gina Marie Lindsey Arrivals Hall near Checkpoint 1
- Post-Security: In the A Concourse between Gates A5 and A6
You can get step-by-step directions to the Information Desks by using the interactive map.
Auditory Assistance
Portable induction loops are available at the two main Information Desks. Portable induction loops amplify sound for passengers with T-coil hearing aids.
Vision Assistance
In 2018, the Port of Seattle began partnering with Aira a vision assistance technology service (pronounced EYE-rah) to help people who are blind and have low vision safely navigate the airport. Aira connects users to live agents via a mobile app and/or assistive smart glasses to navigate every step of the airport, from the curb and check-in area all the way to the gate.
SEA is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network. The Port's free minutes plan covers the cost for any travelers using the Aira service. Guests can connect to the "SEA-FREE-WIFI" network for Wi-Fi access at the airport.
Please see our full vision assistance program announcement for additional information.
Visual Paging Information
All flight information display screens at SEA include visual paging information at the bottom of the screen.
