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ASL, Auditory, and Vision Assistance

The Adult Changing Table Near Gate N20 is temporarily unavailable, another one is available nearby at Gate N10 Find it on our interactive map

American Sign LanguageHearing loop logo: an ear crossed by a diagonal bar with a 'T' in lower right

Video Remote Interpretating is available at SEA. The Pathfinder customer service team, in bright green uniforms, have tablets with access to live American Sign Language interpreters. Pathfinders are located at key locations throughout the terminal, including SEA’s two main Information Desks between 7:00 am – 9:00 pm.

  • Pre-Security Information Desk (between TSA Checkpoints 3 and 4)
  • Post-Security Information Desk (between Gates A5 and A6)

Auditory Assistance

Portable induction loops are available at the two main Information Desks. Portable induction loops amplify sound for passengers with T-coil hearing aids. 

Vision Assistance

Aira logo: a white lower case 'a' in a blue circleIn 2018, the Port of Seattle began partnering with Aira (pronounced EYE-rah) to help people who are blind and have low vision safely navigate the airport. Aira connects users to live agents via a mobile app and/or assistive smart glasses to navigate every step of the airport, from the curb and check-in area all the way to the gate.

SEA is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network. The Port's free minutes plan covers the cost for any travelers using the Aira service. Guests can connect to the "SEA-FREE-WIFI" network for Wi-Fi access at the airport.

Please see our full announcement post about this program for additional information.

A man holding a cell phone up to an airport departures board
 Frequent passenger Larry Watkinson uses Aira to check his departure details. More experiences and travel tips from Larry's airport walkthrough.

Visual Paging Information

All flight information display screens at SEA include visual paging information at the bottom of the screen.

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