2026 SEA Stars Airport Workforce Annual Survey Findings
The SEA Airport Workforce Annual Survey captures trends in satisfaction, stressors, retention and workplace needs. Findings from the survey are used to develop strategies to improve work culture, reduce turnover and inform policies. The next annual workforce survey is in March 2027.
Printable Workforce Survey Findings Flyer
What is going well?
- 85% find their work interesting
- 79% are satisfied with their job
- 75% recommend their employer as a good place to work
What can be improved?
- 44% agree that SEA does a good job recognizing staff contributions
- 60% are familiar with career opportunities at SEA Airport
- 61% feel supported pursuing professional development
What are the most common stressors workers are facing?
- Cost of healthcare: 77%
- Personal finances: 74%
- My health: 70%
- Transportation: 66%
What did workers ask for most often?
Parking and shuttles
- Cost
- Stall availability
- shuttle schedule and experience
Food
- Deals and discounts
- Time and options for meals and breaks
Facilities
- Cleanliness
- Employee-only spaces
- Escalator and elevator reliability
Resources
The Port of Seattle is sharing these results with individual airport employers to discuss ways to collaborate and improve worker experience. In the meantime, take a look at these resources that are already available for you to use as an SEA Airport worker:
SEA Moves
Transportation resources
Learn more about commute options with the SEA Moves program at seamoves.org and visit the transportation help desk in the Employee Services Center on the Mezzanine level, Monday through Thursday 8am – 2pm and Fridays from 8am-10am
Port Jobs
Career development resources and childcare support
Check out portjobs.org for more info on job opportunities at SEA Airport, free career development courses, and childcare navigator services.
Deals and Discounts Text Program
Text SEAStars to 888777 to get text messages with airport deals and discounts, news, and information on worker resources and events.
Safety and Security
Report issues one of three ways:
- Download the See Say Airport mobile app to submit reports
- Text 206-785-1876 with an issue
- Report online at tellpos.com
Questions or comments?
Would you like to share your opinions about working at SEA Airport with the Port of Seattle? Join the SEA Stars (Employee) Experience Volunteer Panel to provide your feedback on surveys throughout the year. You will earn a $5 gift card for each survey you voluntarily respond to after signing up.
Send questions about the survey results or the SEA Stars panel to: [email protected]
Any other comments or questions: [email protected]
Published June 2026. The SEA Stars Airport Workforce Annual Survey is conducted by the Port of Seattle’s Business Intelligence Department in collaboration with AV Employee Experience.
