Yes, you can make any payment amount on your selected bill. However, we ask you kindly to choose one of the reason codes below and provide a short reason when your payment amount differs from the amount due on your bill so we can follow up with your account. If you choose to short-pay the amount due, your account maybe subjected to delinquent charges depending on your circumstances.
Over-pay reason codes:
OP01 – Pre payment (payment made in advance of bill(s) generated)
OP02 – Revise Self-Report (payment adjusted due to revision of previously submitted self-report(s))
OP03 – Other (over-pay due to other reason(s))
Short-pay reason codes:
SP01 – Dispute (short-pay due to dispute charge(s))
SP02 – Payment Plan (payment made following payment plan amount, not amount due on E-Bill)
SP03 – Credit (short-pay by application of credit on account)
SP04– Other (short-pay due to other reason(s))
