Optional training and at no cost to everyone working at SEA Airport
*Port of Seattle employees must register via the Learning Management System (LMS)
First Aid, CPR, AED and Trauma Kit
This course will help you gain the skills and confidence necessary to perform this life-saving procedure when it's needed most.
June 5th, September 18th and November 13th (8AM-4PM) Register via Eventbrite
SEA Access- Understanding and Improving Customer Service for Passengers Experiencing Alzheimer’s and Other Dementias.
April 30th (9-11AM) and June 18th (4-6PM) Register via Eventbrite
Crisis Communication and Reporting
Join us for a day of learning and networking at the Seattle Tacoma International Airport. This in-person event
will cover essential topics related to handling crises and effectively communicating with stakeholders. Whether you're a seasoned professional or just starting out, this event is perfect for anyone looking to enhance their skills in crisis management. Don't miss this opportunity to gain valuable insights and connect with industry experts. Taught by our own Port PD Crisis Prevention team Officer Michelle Bregel and Viktoriya Shook, Mental Health with Port PD.
May 23rd (1-2:30PM) Register via Eventbrite
Explore SEA
New Employee Welcome (in-person)- This one-hour event welcomes new airport employees and
provides information about working at SEA. Topics include navigating the airport, customer experience, employee recognition, and emergency preparedness. These sessions are aviation focused, voluntary and in addition to onboarding activities.
Employee Welcome (virtual via Teams meeting)- This one-hour event welcomes new airport employees and provides information about working at SEA. Topics include navigating the airport, customer experience, employee recognition, and emergency preparedness. These sessions are aviation focused, voluntary and in addition to onboarding activities. Email SEAAirportTraining@portseattle.org for upcoming schedule.
Self-Paced eLearning
Courses available on the SEA Airport Online Portal
Excellent Customer Service for People with Disabilities This course covers the basics of disability sensitivity, accessible facilities and services available at SEA, commonly accepted terminology, and includes helpful resources for better customer service at our airport.
Flights to Freedom-Human Trafficking Prevention Training for the Aviation Industry This course covers what human trafficking is, how to identify, respond to potential incidents, and how to prevent human trafficking at our airport. Both employee and manager modules are available.
*STERILE BADGE HOLDERS: Please select a box below to access training courses!
Excellent Customer Service for Customers with Disabilities 5 Star Customer Service at SEA
