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Airport Employee Recognition

Security wait times at SEA remain normal at this time. We appreciate the TSA staff who continue to provide services while working without pay. Arrive 2 hours before domestic and 3 hours before international departures.

At SEA, awesome airport employees are the reason for our success! 

Creating a culture of appreciation and celebration is essential to recognize the dedication, empathy, passion, and helpfulness of our SEA Stars. Have a compliment? Share it with us when you see someone go above and beyond!

Fall High 5 Superstar for fall 2025: TSA Randy Boswell

High 5! Celebration Events


We host three High 5 Celebration Events annually for SEA employees from all over the airport who have received a customer compliment regarding awesome service collected through our SEA Customer Care form, and employees who have received a 100% Quality Assurance audit score. Recipients are invited to the party with catered food, beautiful décor, fun music, and a photo booth. New themes and ideas come to life at each event, and we even have a green carpet that honorees walk in on!

two airport employees high five a workforce celebration event

High 5! Hallway


The High 5 Hallway is on the mezzanine right across from the Credential Center. The Hallway includes pictures celebrating great customer service by employees from all over the airport, our airport's values posted and videos with information about and for airport employees.

The High Five Hallway | Celebrating Excellent Customer Service.

Great Job! Scratch Tickets


The Great Job! Scratch Tickets are a companion to our High 5 employee recognition program. These scratch tickets are to celebrate the SEA Stars who go above and beyond in the work they do at the airport. Great Job Scratch Tickets recognize the full spectrum of effort that helps create a 5‑star experience, whether front‑of‑house or behind the scenes. This program is especially useful for Port teams who work closely with tenant employee groups with a simple, meaningful way to acknowledge the SEA Stars that are part of one workforce shining together. Learn more about when to share a Great Job! scratch ticket.

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