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Airport Training

Optional training and at no cost to everyone working at SEA Airport 


*Port of Seattle employees must register via the Learning Management System (LMS)

DecorativeFirst Aid, CPR, AED and Trauma Kit

This course will help you gain the skills and confidence necessary to perform this life-saving procedure when it's needed most.  September 18th and November 13th (8AM-4PM)  Register via Eventbrite

 

officersCrisis Communication and Reporting

Taught by our own Port PD Crisis Prevention team Officer Michelle Bregel and Viktoriya Shook, Mental Health with Port PD.  September 19th (1-3PM)  Register via Eventbrite

This 90-minute course will cover how to effectively communicate with an upset person exhibiting escalated behavior. Participants will learn about types of crises, self-regulation, symptoms of drug/alcohol intoxication, medical conditions that present similarly to intoxication, emergent vs non-emergent reporting to police, how to make a good report, and other relevant topics. Participants will leave with a better understanding of how to communicate with people in crisis as well as police reporting procedures and response.

DecorativeExplore SEA

New Employee Welcome (in-person)- This one-hour event welcomes new airport employees and provides information about working at SEA. Topics include navigating the airport, customer experience, employee recognition, and emergency preparedness. These sessions are aviation focused, voluntary and in addition to onboarding activities.  

Employee Welcome (virtual via Teams meeting)- This one-hour event welcomes new airport employees and provides information about working at SEA. Topics include navigating the airport, customer experience, employee recognition, and emergency preparedness. These sessions are aviation focused, voluntary and in addition to onboarding activities.  Email SEAAirportTraining@portseattle.org for upcoming schedule.

 

Self-Paced eLearning


Courses available on the SEA Airport Online Portal

decorativeExcellent Customer Service for People with Disabilities  This course covers the basics of disability sensitivity, accessible facilities and services available at SEA, commonly accepted terminology, and includes helpful resources for better customer service at our airport.

 

 

decorativeFlights to Freedom-Human Trafficking Prevention Training for the Aviation Industry  This course covers what human trafficking is, how to identify, respond to potential incidents, and how to prevent human trafficking at our airport. Both employee and manager modules are available.  

 

 

 

STERILE BADGE HOLDERS:  Please select a box below to access training courses!

Excellent Customer Service for Customers with Disabilities  5 Star Customer Service at SEA   

 

Port Jobs- All services are free!


Employment and Training Services at SEA Airport 

 

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