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Airport Training

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angry customers NEW!

Optional In-person Non-escalation, De-escalation, and Aggressive Behavior Management Workshops

Now available (at no cost) to all airport employees!  Details available here:


Also check out self-paced e-learning programs available to all airport employees:Elearning

Excellent Customer Service for People with Disabilities (Self-paced E-learning)

This course covers the basics on disability sensitivity, accessible facilities and services available at SEA, commonly accepted terminology, and includes helpful resources for better customer service at our airport.

Flights to Freedom-Human Trafficking Prevention Training for the Aviation Industry (Self-paced E-learning)

This course covers what human trafficking is, how to identify, respond to potential incidents, and how to prevent human trafficking at our airport. Both employee and manager modules available.

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Sterile Badge Holders:  Please use the button below to access training courses!

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Be sure to checkout the SEA Training Brochure for the latest training information.


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