Vision Assistance
In 2018, the Port of Seattle began partnering with Aira (pronounced EYE-rah) to help people who are blind and have low vision safely navigate the airport. Aira connects users to live agents via a mobile app and/or assistive smart glasses to navigate every step of the airport, from the curb and check-in area all the way to the gate.
SEA is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network. The Port's free minutes plan covers the cost for any travelers using the Aira service. Guests can connect to the "SEA-FREE-WIFI" network for Wi-Fi access at the airport.
Auditory Assistance
SEA has portable induction loops for T-coil hearing aid users at key locations. Portable induction loops use hearing loop technology to amplify sound for passengers with T-coil hearing aids, which can be helpful in areas where there is background noise. Hearing loop induction systems are available at the Main Information Desk (between checkpoints 3 + 4 pre-security) and the Central Terminal Information Kiosk (post-security). When needed, please request this service from Pathfinder Customer Service representatives or SEA Volunteers in green.
Please see our full announcement post about this program for additional information.
Visual Paging Information
All flight information display screens at SEA include visual paging information at the bottom of the screen.
