Auditory Assistance
SEA is piloting a T-coil hearing aid loop project that utilizes hearing loop technology to amplify sound for passengers with T-coil hearing aids, which can be helpful in areas where there is background noise, such as a gate holdroom.
Hearing loop induction systems are available at select locations at SEA, including Alaska Airlines, Delta Air Lines and jetBlue ticketing and service counters, gates and baggage claim. Please request this service from your airline customer service representative.
Vision Assistance
In 2018, the Port of Seattle began partnering with Aira (pronounced EYE-rah) to help people who are blind and low vision safely navigate the airport. Aira connects users to live agents via a mobile app and/or assistive smart glasses to navigate every step of the airport, from the curb and check-in area all the way to the gate.
SEA is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network. The Port's free minutes plan covers the cost for any travelers using the Aira service. Guests can connect to the "SEA-FREE-WIFI" network for Wi-Fi access at the airport.
Please see our full announcement post about this program for additional information.
Visual Paging Information
All flight information display screens at SEA include visual paging information at the bottom of the screen.
