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Auditory and Vision Assistance

Auditory AssistanceLogo displayed at locations where hearing loop service is available

We are currently testing portable hearing loop induction system at Lufthansa and British Airways check in counters and gates. Hearing loop logos are posted where this service is currently available.  If you would like to use this service, please request it from your airline customer service representative at those locations. We look forward to expanding this service in the future.

 

Vision Assistance

The Port of Seattle has launched a new pilot program to help people who are blind and low vision access a new assistive technology to safely and independently use Seattle-Tacoma International Airport. Partnering with Aira (pronounced EYE-rah), Sea-Tac is the first airport on the west coast and among the first airports in the nation to join the Aira Airport Network, and use this wearable smart glasses technology.

During a recent press conference, the Port announced a pilot program that will cover the cost for any travelers using the Aira service which connects people who are blind and low vision to certified, live agents via smart glasses and a mobile app to navigate every step of the airport, from the curb and check-in area all the way to the gate.

Please see our full announcement post about this program for additional information.
 

Visual Paging Information

All flight information display screens at Sea-Tac include visual paging information at the bottom of the screen.

 

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