a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Customs and Border Protection (CBP) Security Seal Information
CBP issues and manages Customs Seals for individuals who require access to CBP‑controlled security areas to perform their job duties.
How to Apply for a CBP Security Seal
Submitting a New CBP Seal Application
Instructions for submitting a new CBP Seal request through the IDMS Authorized Signer (AS) Portal are available in the Authorized Signer Handbook (pages 14–15).
To access the handbook:
- Log in to IDMS
- Select “Download Documents”
- Open the Authorized Signer Handbook
Before submitting, Authorized Signers must ensure:
- All application fields are complete and accurate
- The CBP Seal Application, Letter of Intent and ID Documents are uploaded.
- Required REAL ID‑compliant identification is included
Incomplete submissions will be rejected by CBP.
Step-by-step guidance is available here: CBP Step-by-Step Application Walkthrough.
For Seal audits or Seal-related questions, Authorized Signers may email: [email protected]
Requesting a Seal for Active or Renewal Badges
To request a Seal for an active or renewing badge, you must log in to the AS Portal to download the application and Letter of Intent template.
Active Badge Holders
- Complete Step 1 below
Badge Renewals
- Complete Step 1 and Step 2
- Do not renew in the Portal yet.
Step-by-Step Process
Step 1: Submit a Badge Edit for the CBP Seal
Submit the Seal request as a stand‑alone badge edit. Ensure the Seal application, Letter of Intent, and ID documents are complete, signed, and uploaded. Incomplete submissions will be rejected.
Step 2: Renew the Badge
After the Seal edit is approved, the RENEW button will appear in the AS Portal.
Select Renew and complete the badge renewal as normal.
If you forget to submit a badge edit first:
The employee may still renew their badge without the Seal. The Seal request will be initiated during the appointment, or you may contact [email protected] for assistance.
Seal Pickup & Contact Information
When CBP approves the Seal application, an email notification will be sent.
Badge pickup (with Seal applied) is available at the:
Employee Service Center — no appointment required
Please do not send applicants to the CBP office for Seal pickup.
Contact CBP
Email: [email protected]
CBP Office Location
Street level at the south end of the airport near International Arrivals baggage claim and transit bus stops. Continue walking south along the sidewalk; the U.S. Customs and Border Protection office is on the right. Enter through the double doors to the Global Entry Enrollment Center.
