SEA was the first airport in the U.S. to begin a pilot program offering the Hidden Disabilities Sunflower lanyard to passengers with hidden disabilities such as autism, PTSD, or hearing loss. First pioneered at Gatwick International Airport in London, the Sunflower lanyard communicates that passengers wearing it may need extra help while traveling. It is recognized in a growing number of international airports.
Program participation is voluntary. Passengers may request free Sunflower lanyards at the pre-security information desk between Checkpoint 3 and Checkpoint 4 (near the Starbucks and US Bank). This desk is staffed from 7 AM - 9 PM, seven days a week.
Social Story and Sensory Room
The Airport Social Story and Resource Guide is designed for traveling through SEA during a world of mask-wearing and physical distancing. It is designed for travelers with autism to repeatedly review with their family/caregivers prior to travel. Though, it can certainly be used by anyone who might find it helpful. We hope this social story & resource guide proves helpful and we welcome your feedback.
The Sensory Room is provided as a calming environment for those who may feel overwhelmed, overstimulated, or find the need recenter from the multitude of sights and sounds of the airport travel experience. The Sensory Room is located on the train level of the A Gates STS Station in the long hallway near the elevators. You can use our interactive map for step-by-step directions.
Therapy Dogs at SEA
SEA is proud to work with several therapy dog teams certified through the Pet Partners program. Pet Partners volunteers and their animals train to offer a friendly face and a moment to relax in a busy airport environment.
For more information about volunteer programs at SEA, please see our Airport Volunteers homepage.