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Hidden Disabilities

Update on the Port's COVID-19 response Learn more.

Sunflower Lanyards

On October 28, 2019, SEA became the first airport in the U.S. to begin a pilot program offer the sunflower lanyard to passengers with hidden disabilities such as autism, PTSD, or hearing loss. First pioneered at Gatwick International Airport in London, the sunflower lanyard communicates that passengers wearing it may need extra help while traveling.

Program participation is voluntary. Passengers may request free sunflower lanyards at the pre-security information desk between Checkpoint 3 and Checkpoint 4 (near the Starbucks and US Bank). This desk is staffed from 7 AM - 9 PM, seven days a week.

Passengers should continue to coordinate with their airlines and/or TSA Cares for pre-travel questions and accommodation arrangement.

Meditation/Quiet Room

Passengers and airport employees looking for a quiet place away from the busy airport atmosphere now have a dedicated space. The Meditation/Quiet Room at SEA Airport is located pre-security on the mezzanine level of the airport above Checkpoint 3, next to the Badging Office and Lost and Found. This room is nondenominational and is open everyday at all hours.

View a map of the mezzanine showing the location of the Meditation/Quiet Room.

Airport directory map of mezzanine level

Therapy Dogs at SEA

SEA is proud to work with several therapy dog teams certified through the Pet Partners program. Pet Partners volunteers and their animals train to offer a friendly face and a moment to relax in a busy airport environment.  

Volunteer hours vary, but a team can be found most alternating Tuesday and Friday afternoons by the information kiosk in the Central Terminal, and on alternating Saturday mornings near the ticket counters pre-security. Passengers and staff alike are welcome to stop and pet the dogs.

Therapy dog visit at Central Terminal
Volunteer Bob and his assistant Barkley greeting staff and visitors in the SEA Central Terminal.

 

Therapy dog in a blue identifying vest
Look for the blue "Pet Me!" vest with a Port of Seattle logo to meet one of our volunteers.

 

For more information about volunteer programs at SEA, please see our Airport Volunteers homepage.

Advanced Preparation

With advanced notice, airport staff is able to provide a pre-flight experience to prepare for future travel. Please send an email to SEAcustomercare@portseattle.org for additional information.

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