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Contact SEA Customer Care

It's busy at SEA! Our Customer Care team is currently experiencing high volumes of messages, so we may take a little longer to respond than normal. Thank you for your patience! How to contact Customer Care

We're here to support you before, during, and after your trip

Airline Baggage TSA Checkpoints

For flight reservations, baggage services, cargo, and post-security wheelchair services contact your airline directly.


For lost, delayed and other baggage services, contact your airline directly.

TSA Screening

For information on TSA Checkpoints, identification requirements, and other security questions, please contact TSA directly.

How to get a hold of us

SEA Customer Care is all about having real people provide real help. Reach out to us when and where works best for you. Reached out to us already? We're all the same team, so please limit your messages to one channel. This way, we can ensure we have all the information we need to reply! Have this information ready so we can best assist you!

  • Date and time of travel
  • Flight details such as airline and flight number
  • Location in the terminal
  • If you feel unsafe or see an emergency call or text 9-1-1 to contact Port of Seattle Police or Port of Seattle Fire. For non-emergencies, call (206) 787-3490
Social Media Email Phone In the Terminal
@flySEA on Facebook, Twitter, and Instagram or on our Feedback Form below! (206) 787-5388 or (800) 544-1965 Information Desks
Monday through Friday, excluding federal holidays Monday through Friday, excluding federal holidays Monday through Friday, excluding federal holidays Available Daily
8 a.m. to 5 p.m. 8 a.m. to 5 p.m. 7:30 a.m. to 5 p.m. 7 a.m. to 9 p.m.

*All operating hours are posted in Pacific Time.


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