February 7, 2023
It’s easy being green at Seattle-Tacoma International Airport (SEA) but today our colors are gold. Other airports may be green with envy. SEA was honored to be named the 2022 World Airport Awards winner of the Best Airport in North America. And we wouldn’t have gotten this without you, really!
Real-life travelers voted in the largest, annual global airport customer satisfaction survey; the World Airport Awards are the most prestigious accolades for airports by assessing customer service and facilities from more than 550 global airports. The questionnaires were completed by travelers of over 100 nationalities during the eight-month survey period from 2021 to 2022. The survey evaluates the customer experience across every step in the passenger journey from check in, arrivals, connections, shopping, security screening and customs, to departure at the gate.
Our northern neighbors, Vancouver International Airport (YVR), held this title for the past 12 years! Being the next in line is no easy feat. We love the sweet taste of victory and maple syrup as we keep this impressive streak in the Pacific Northwest. And as much as we love our coffee in Seattle, stay tuned for a friendly wager that’s brewing with YVR for who takes home the accolade in 2023. But no matter who wins, the ultimate winner is not YVR or SEA, but travelers!
If you’ve been to SEA lately, you may have seen our latest upgrades like the N Concourse modernization and the new International Arrivals Facility. You and other travelers are sharing your love for them, and we have more coming:
We have your wants and needs covered in every concourse:
Want to see what else you have to look forward to? Download the free flySEA app available for Apple and Android devices, follow us on social media for the latest and greatest, or sign up for our newsletters and text alerts!
Edward Plaisted, CEO of Skytrax said: “We congratulate Seattle-Tacoma International Airport for their success in winning this most important award as the Best Airport in North America. The last two years has been extremely difficult for airports worldwide having to cope with the many restrictions of COVID-19 and the severe drop in travel demand. With air travel quickly returning to a more normal level, the challenge to deliver the highest standards is being well met here at Seattle-Tacoma International Airport.”
Thanks to our amazing airport staff who made this possible with countless hours of hard work during holidays, nights, through all weather and days to help serve our customers. And of course, you for voting for us! There are more things you’ll love coming to SEA and we can’t wait for you to experience all of them.
February 7, 2023
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